If you’re a regular Facebook user, you’d have come across this shocking post in recent days:
We believe it got viral just yesterday as we only received tip-offs about this from our readers late last night.
It’s a lengthy post filled with images (i.e. evidence), and because I know you’re reading this in the toilet and might not have ten minutes to go through everything, I’ll do the honour of summarising for you while you squeeze your next chocolate cake out.
The Facebook user claims that her new DBSS flat, which is not a flat built by a bank but an HDB flat that’s a tad better than the usual HDB flat, is a nightmare to stay in.
She has moved in since 2015, and these are the problems it caused:
- Toilet will smell very badly when her neighbours above and below are using the toilet, too
- Toilet will be very hot when her neighbours are taking hot showers
- Those smells caused bacteria to build up in the toilet and the floor
- Tap water in bathroom will be dirty when neighbours are using the toilet
- Kitchen tap water got dirty from July 2019, which she alleged could be sewage water from her neighbours
- She alleged the bacteria caused infections on her skin, and even posted images of her infections
Scary, isn’t it?
According to her, she has contacted the authorities for help:
- PUB alleged that bacteria were found in tap water and didn’t help further
- HDB allegedly checked and found something but didn’t help further
She then went on to say, “What pains us most in our search for help is finding society here lack compassion and honesty.”
Now, this is such a strong allegation that if you’re indeed reading this in the toilet, you’re feeling bad that your chocolate cake could be sent to the folks who’re living just below you.
Well, don’t; continue to enjoy yourself, because PUB and HDB have responded.
PUB & HDB Respond to Allegations
You can’t expect HDB and PUB to stay silent after such allegations were made. If not, people won’t dare to shit anymore.
PUB responded first at 12pm today (14 July 2020) in a Facebook post. They claimed that the FB user has been having the problem in three different residences.
Either she’s really unlucky or we really shouldn’t use the toilet from now on.
Each time they sent their officers to her premises, they found nothing wrong. There was also no pipe leak. Also, residents in other units don’t have such issue.
Here’s what they’ve written lest you can’t read:
We are aware of a post by Ms Geraldine Tang who has alleged that her tap water is contaminated by bacteria especially when her neighbours flush the toilets, and that this has caused her skin problems.
PUB has been attending to her feedback on water issues at three different residences since 2013. Each time, PUB officers had promptly gone to her flat to collect water samples for testing and checked on the watermains serving her estate. We also collected water samples from the PUB watermain, high level water tank and the distributing pipe in her block for tests. Our test results showed that the water quality was satisfactory. We also checked Ms Tang’s sanitary system in her toilet and noted that the system was in order, with no defects. For the most recent feedback in Jun 2020, we checked the watermains and conducted water quality checks at the sampling points in the same supply zone. There was also no similar feedback from residents in other units in her estate.
We have repeatedly explained to Ms Tang that the many rounds of investigations and tests have shown that the water supplied to her is entirely satisfactory and safe for drinking. PUB had conducted leak detection work at her premises and found no service pipe leak within her premises. We had advised that she follow up with the developer to rectify any water seepage issue.